Introduction
Findafresh Publishing (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit findafresh.com and purchase our books.
Information We Collect
Information You Provide
When you place an order, create an account, or subscribe to our newsletter, we collect:
- Name and email address
- Billing and shipping address
- Payment information (processed securely via Stripe or PayPal — we never store card details)
- Order history and preferences
Information Collected Automatically
When you browse our site, we automatically collect:
- IP address and browser type
- Pages viewed and time spent on site
- Referring website address
- Device and operating system information
How We Use Your Information
We use the information we collect to:
- Process and fulfil your book orders
- Send order confirmations and shipping updates
- Provide customer support
- Send our newsletter (only if you have opted in)
- Improve our website and services
- Comply with legal obligations
Data Sharing
We do not sell, rent, or trade your personal information. We share data only with:
- Payment processors (Stripe, PayPal) to process transactions securely
- Shipping carriers to deliver your orders
- Email service provider (MailerLite) to send newsletters you have subscribed to
- Analytics (Google Analytics) to understand how visitors use our site
Cookies
We use cookies to keep you logged in, remember your cart contents, and understand site usage. You can manage cookie preferences through your browser settings or our cookie consent banner. For more details, see our Cookie Policy managed by Complianz.
Your Rights
Under UK GDPR and the Data Protection Act 2018, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Data Retention
We retain order data for 6 years for tax and legal purposes. Newsletter subscriber data is kept until you unsubscribe. Account data is kept until you request deletion.
Security
We protect your data using SSL encryption, secure payment processing, and regular security monitoring via Wordfence. We never store payment card details on our servers.
Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
For privacy-related enquiries, contact us at our contact page or email the address listed there.
Last updated: April 2026